Communication with a travel agent: what we most often forget to ask?

After meeting with a travel agent, rarely has anyone spoken out the phrase “Forgot to ask.” But the details associated with the organization rest in Greece so much that everything and you will not think. Especially, if the travel agent scrolls in front of you a colorful catalog with alluring sea and chic hotel rooms!

02.06.2014

Мысленно вы уже на beach е, и проблемы насущные обходят вашGreek voyage party! However, put aside anticipation for a moment holidays: before you go to book a tour, we recommend look at the list below.

So, what questions do we forget to ask the travel agent?

  1. The name of the person you are chatting with. No matter how strange, but few customers pay attention to this nuance, although in fact, it is important. Suppose you spontaneously ran into a travel agency “just ask,” and accidentally discovered the perfect on all parameters offer. You found out all the details and for joy ran to consult with relatives. The next day – call to office, and you try to explain that you discussed yesterday a great tour with some kind of “girl”. Not very pretty, is it? Yes and the person on the other side of the wire is not at all aware of your situation and you have to start all over again. Always write the name interlocutor, so as not to fall into such situations.
  2. The name of the tour operator. In order to leave went well, it is important to choose not only a place of rest and a hotel, but also tour operator, on which lies the whole organization. Naturally in this information will be listed in the contract, but if you only decide and consider suitable options, be sure to check with the travel agent what kind of MOT services it offers you.
  3. Promotions, bonuses, discounts. If you have a chance save, why not use it?
  4. How long has the tour operator been working on a specific direction / with a particular hotel. New directions are always a certain risk and that is why they are always so diligent advertised and sold with substantial discounts. Flights, organization of transfer and cooperation with the host country – in The time of the “pilot” races is just starting to improve. AND if you want the trip to pass without a hitch choose proven routes.
  5. On the categories of Greek hotels and numbers. Hotels in Greece are divided into categories Deluxe, A, B, C – respectively 5 *, 4 *, 3 * and 2 *. The transition to “stardom” is, but slower rates, and directories are often confused. therefore in Greece it is better to focus not on the category, but on the description of services and the parameters of a specific number.
  6. Is it possible to ask for a room with additional requirements. Suppose you are a very sensitive person noise level, and in the hotel of your choice, part of the windows faces the the road and the other to the green zone. Naturally, you would like to book a room in a quieter part of the building and this is a request can be attached to the reservation and additionally indicate in the letter e-mail.
  7. Compensation for lost days of rest. it controversial and controversial discussions. The most common reason that tourists lose paid vacation days – flight delays. Especially such situations are unpleasant, if the tourist goes to Greece only only for a few days. Stories that a customer sued operator money, periodically covered in the press. But this isolated cases, and most often the case is either solved amicably (you can compensate a certain amount, extend your stay or offer a free tour, etc.), or the tourist is not with what. Based on the response of the travel agent, it will be possible to judge the policy of TO in this matter.
  8. Free luggage weight, the site where it can be look. Air travel rules are constantly changing. In order not to get into an unpleasant situation and not to pay extra money for additional cargo (this is often the case with charter transport), specify the maximum weight of baggage and hand luggage.
  9. Check-in and check-out time. Be sure to ask about the rules of the hotel (if it is mass direction, the agent will be aware). Most often rooms up to 12 o’clock on the day of departure, and the settlement takes place with 14:00 or later. Those. if you arrive at 6 am, you will have to wait a very long time. What you need to know: is there a waiting room at the hotel? check-in or at least room for luggage (which prevents you from going to near cafe, snack and go to the beach?). Is there a service “late checkout” (delayed departure) – relevant if you have an evening return flight; the cost of this service.
  10. The presence of an elevator in the hotel. Important if you relaxing with young children or older companions.
  11. Individual transfer to the hotel. If a You will relax on the popular resort, the transfer route from Airport to the hotel should be known in advance, because he not the first year. Well, if your hotel is in among the first – then moving to the bus will not be too tedious. If not, you can hardly enjoy riding an hour city ​​with other tourists. Perhaps in this case more convenient. organize an individual transfer.
  12. How to rent a car. In Greece most convenient to travel by car – so you can see more and pay less (savings on trips). Specify which documents must be in possession.
  13. About the use of medical insurance. Suppose the agent assured you that the insurance policy on the tour – standard, and all the necessary numbers are in the contract. For experienced there are enough tourists, but for a beginner it is better to ask for more detailed instructions. Let the travel agent describe to you the sequence of actions if during the rest there is still an insured event.
  14. About the trip with the kids. Sure to Ask the agent to find out if the hotel’s restaurant has a children’s menu and additional equipment in the room (baths, cribs, tables and etc.). Does the animation at your chosen time of rest (in Many hotels have children’s animation only in the summer season), is there there is a children’s room, a nanny. Be sure to find out which language animators are working (mostly English and German, Russian-speaking staff is not in all hotels). If a the hotel has its own beach, specify information about the water temperature; пляж- pebble or sandy, the depth of the sea.
  15. Distance to shops. In greek islands, hundreds of cozy villages, where guests of the country enjoy quiet and unhurried rhythm of life. Break this idyll can only remoteness to the nearest outlets, because prices in hotels still tourist.

Communication with a travel agent: what do we most often forget to ask?

The saying “Warned, it means armed” is always relevant for recreation. Let your trip to Greece give only pleasant surprises. – Especially since everything else you have already taken care of!

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