Insurance claim in Phuket hospital – Phuket International and Provincial

The story is long, since at first my son was in the hospital on Phuket, then it was transported to the capital Bangkok. Therefore I broke narrative into two parts, deciding to tell separately about each hospital and conditions of stay in it. Perhaps someone given information will be helpful. You can before you go to the hospital, roughly imagine what awaits there. Well, and in advance subjective get an idea of Thai medicine.

The content of the article

  • 1 How ERV insurance worked
  • 2 Phuket Provincial Hospital
    • 2.1 Reception at the doctor
    • 2.2 On the map
  • 3 Phuket International Hospital
    • 3.1 Reception at the doctor and hospital
    • 3.2 Of the benefits
    • 3.3 Of the minuses
    • 3.4 On the map

How did ERV insurance work?

Life hacking. If you buy the link, it will be cheaper by 12%, so as an insurance amount in dollars (and bucks are cheaper than euros). Detailed instruction.

ERV insurance with 12% discount →

Insurance in all 3 hospitals worked perfectly well. Himself I still wonder. It’s great that I made the right decision. and bought it ERV. Yes, it is not cheap, but I saved a lot decent money on it in the end.

I recommend to buy it at least for children. How many times already advised her, everyone was happy. They are the best in Tae now.

My review of the work of insurance ERV and its Assistance, you can read the link. There, about the work of insurance, as well as the whole story In short, for those who are interested in the choice of insurance and not relevant to read history entirely.

Phuket Provincial Hospital

The hospital has other names: Phuket Public Health Center or Bor Jor Hospital. But most often called Phuket Provincial The hospital, in fact, on its website also sounds like that.

Reception at the doctor

On December 31, Yegor’s temperature rose to 39 and he began cough, or infected, or something else. We decided to wait until am to watch. January 1st was not better, so in the morning I Called the phone number listed on the ERV insurance policy and told what happened. They asked only the policy number, date Arrival and departure, passport scans are not requested. Asistens responded quickly, after 20 minutes they called back and got SMS with the address Hospital, it turned out to be a hospital with three names.

Since I ordered a taxi through GrabTaxi, and the application knew such the hospital, then I just said to go to the taxi driver by GPS (he is stubbornly did not want to understand). Honestly, I was embarrassed that we sent to such a hospital, I thought that, by analogy with Samui, this will be Bangkok Hospital or Phuket International Hospital at least (well, judging by the reviews).

Upon arrival, it became clear that this is basically a hospital for Thais (state?), because I did not see foreigners in it. But was English-speaking employee who worked with us (spoke well, by the way). However, like all hospitals in Tae, Provincial looked better than some similar establishments even in Moscow, not to mention already about the regions.

The first thing that alerted – there was no guarantee letter from insurance, although it was already 2-3 hours after my call. I called in insurance (how cheap to call from Thailand to Russia) and they me assured that the letter of guarantee should be. I asked to check Thais again. After 10 minutes in the hospital they said that the letter it’s come. Great that the deposit did not have to be left, nor a passport, no money. Admission and medication immediately guaranteed insurance ERV company.

I didn’t like that the doctor looked at the child superficially, almost did not listen, did not offer any analyzes, just wrote out antibiotics and two antipyretic. On the one hand, I can him understand, Yegor was still a jerk then, do not assume the future bronchitis. But in principle – this is the standard situation for Thailand, prescribe antibiotics at high temperature and wait a few days

Bill for a doctor’s visit, weight / height measurement by a nurse, 4 syrup (antibiotic, paracetamol, ibuprofen, bromhexine) was 3024 baht. All paid for insurance ERV, that is, we just took and left the hospital.

Provinvial Phuket Hospital Provinvial Phuket Hospital

Provinvial Phuket Hospital

There are ATMs, a playground, in general a lot of places There are ATMs, a playground, in general a lot of places

There are ATMs, a playground, in general a lot of places.

But still pretty simple But still pretty simple

But still pretty simple

Prescribed medication and immediately issued Prescribed medication and immediately issued

Prescribed medication and immediately issued

On the map

Phuket International Hospital

I remind you, if you go to Thailand, then you definitely need to make traveler insurance since medicine is in thailand very expensive. I got 2 million rubles, but all paid for insurance. Have I have a very useful post on insurance, with a rating insurance for Thailand and all the nuances: how to use, how to choose and so on. Be sure to read.

Insurance Rating →

Reception at the doctor and hospital

After 2 days it did not get better, I called the insurance one more time and Said, that need re-admission. Only this time asked, in which hospitals are still directing, since Provincial is not very liked it. Not entirely willing, but sent to International, saying that they had many clients served in Provincial and were satisfied. Perhaps they were right, but more on that below.

Grabtaxi and we are again in the hospital. It is full of foreigners in general a lot of people, there are Russian-speaking employees. But again there wasn’t guarantee letter. Had to call again and ask to send letter of guarantee. Who tupit at this stage, I still do not understand Thais in the insurance department of the hospital or asistens. Was somehow a few years ago, the situation with another insurance, hospital after receiving the doctor asked me to send a scan of the passport to an electronica, and I did it 3 times, and they couldn’t get it until I did not try to send from Google (I mean, not Russian mail). I didn’t take a passport again, although they are with me made out another Russian couple and asked for a deposit (passport or 5,000 baht), insurance they did not see what.

Further, despite the large flow of people, Yegor was weighed, measured. his temperature and his doctor took him. Spoke English so to myself. But I liked it more than the doctor from Phuket Provincial Hospital. I listened carefully, said I should do a blood test, an x-ray due to suspected pneumonia, and dropper due to dehydration. That is all, as it should be. Somewhere in total 2-3 hours after our arrival we were ready all the results, and Egor was lying on a drip.

After seeing a doctor at Phuket International Hospital After seeing a doctor at Phuket International Hospital

After seeing a doctor at Phuket International Hospital

Actually, after that we were hospitalized with a diagnosis bronchitis and dehydration. By the way, then there was no pneumonia, Dengue, too, bronchitis and some kind of infection (possibly whooping cough). Well, about whooping cough is my speculation, the cough hurts was nasty, although without whistling and relatively productive. Anyway, antibiotic Yegor was appointed such that when whooping cough is also appointed, therefore the doctor didn’t think much about this topic, he said that once an antibiotic takes into account this infection, it is no longer important.

Prescribed antibiotics Azithromycin and Claforan, expectorant Carbocesteine, inhalation in a nebulizer with Ventolin, droppers with dextrose and antipyretic paracetamol with iburprofen. Treating the doctor was Dr. Chart (Chart Suriyawuthitham), as I understood it, praise on Phuket. At first, he also seemed adequate to us.

For 5 days in the hospital and 1 day in intensive care counted 134 thousand baht I think resuscitation consumed most of the amount, there accounts unreal in general, about 50-100 thousand baht per day. All paid insurance ERV, they just gave me my passport and took us to airport.

Of the benefits

The chamber resembled a decent hotel room: a large area, air conditioning, bathroom with shower, refrigerator, TV, kettle, cups a folding sofa for the attendant (s), towels and soap supplies, including a toothbrush. Besides, Nebulizer built into the wall, electric bed (adjustment slope and height). Cost 1800 baht per day. I remember before the fall of the ruble we paid in the Morozov hospital 6000 rubles / day for a separate room and did not even have half the above.

ERV insurance with 12% discount →

A nurse would come every 2-3 hours to give medicine. to measure the temperature, or on call, if something was needed. Patients are also brought food and carried away. And my wife and I went to a cafe on ground floor.

Well, and most importantly, hospitals in Thailand, as in many other countries are working in the format of the “hotel”. Child can accompany at least two parents, guests can come freely come / go, no boot covers / bathrobes / quarantines. I.e human conditions in which it is “pleasant” to cheer.

Ward at Phuket International Hospital Ward at Phuket International Hospital

Ward at Phuket International Hospital

There is a TV, a refrigerator, a couch for parents, There is a TV, a refrigerator, a couch for parents,

There is a TV, refrigerator, sofa for parents,

Each room has its own toilet and shower Each room has its own toilet and shower

Each room has its own toilet and shower

The cost of individual chambers, you can take more expensive The cost of individual chambers, you can take more expensive

The cost of individual chambers, you can take more expensive

Phuket International Hospital Phuket International Hospital

Phuket International Hospital

Several floors, access, except for the hospital free from the street Several floors, access, except for the hospital free from the street

Several floors, access, except hospital, free with streets

Public toilet in the hospital Public toilet in the hospital

Public toilet in the hospital

Department of Pediatrics, hospital Department of Pediatrics, hospital

Department of Pediatrics, hospital

A small green area where you can walk with your child A small green area where you can walk with your child

A small green area where you can walk with your child

Pretty cute and encouraging look Pretty cute and encouraging look

Pretty cute and encouraging looks

Pretty cute and encouraging look Pretty cute and encouraging look

Pretty cute and encouraging looks

Special machines for children, where you can hang a dropper, and go for a walk Special machines for children, where you can hang a dropper, and go for a walk

Special machines for children, where you can hang a drip, and to go for a walk

Menu in the cafe on the ground floor Menu in the cafe on the ground floor

Menu in the cafe on the ground floor

Of the minuses

From not serious, since you can bring your own food. Dietary Food from the hospital is not particularly suitable for a child. Juice or hot some cheap powdered chocolate from a bag, rice with vegetables soy sauce or seasoning, boiled mung beats for some reason sweetened, fried eggs fried. I know many feed the children and Coca-Cola with sneakers, but we do not give this, and besides hospital after all, diet.

ERV insurance with 12% discount →

But it is much more important that we had a whole saga with physicians for expectorants / antitussives. At first Yegor was prescribed Carbocesteine, which is a mucolytic agent. In a few days we complained that the child has too much mucus, he constantly coughing, cannot stop, and even vomited. The doctor suggested a remedy to give a remedy for vomiting – Logic Kick! we tried to explain again and the doctor prescribed a cough stop Levopront.

I repent, I did not immediately realize that something was amiss. But I’m not a doctor! Any normal pediatrician will tell you that there are antitussives. (Levopront, Sinekod, Stoptussin, etc.) should not be given when wet cough, pneumonia can be obtained instead of bronchitis, and categorically should not be given simultaneously with mucolytics. Small children in principle, it is not recommended to give mucolytics, because they are stupid to them may not have enough strength to cough up the increased amount of secretion. I have there is a habit of rechecking everything, but this time I realized it too late. There was a complication and bronchitis did go into pneumonia, 3 times pumped out the secretion, as she scored all bronchi and the baby almost choked. As a result, the day in resuscitation and air transportation in Bangkok to Samitivej hospital (continuation of a story).

Food in the hospital is more suitable for adults, not children Food in the hospital is more suitable for adults, not children

Food at the hospital is more suitable for adults, not children.

Food in the hospital is more suitable for adults, not children Food in the hospital is more suitable for adults, not children

Food at the hospital is more suitable for adults, not children.

Resuscitation in Phuket International Hospital Resuscitation in Phuket International Hospital

Resuscitation at Phuket International Hospital

On the map

P.S. If you applied to Phuket International, write to comments like yours passed. Maybe it’s just not us. lucky.

Life hacking 1 – how to buy a good insurance

Choosing insurance is now unrealistically difficult, therefore, to help everyone travelers, I make a rating. To do this, constantly monitor forums, I study insurance contracts and use insurance by myself.

Insurance Rating

Life hacking 2 – how to find a hotel 20% cheaper

First, choose a hotel on Booking. They have a good base offers, but the prices are NOT the best! The same hotel is often possible find 20% cheaper in other systems through the RoomGuru service.

Discount hotels

Like this post? Please share to your friends:
Leave a Reply

;-) :| :x :twisted: :smile: :shock: :sad: :roll: :razz: :oops: :o :mrgreen: :lol: :idea: :grin: :evil: :cry: :cool: :arrow: :???: :?: :!: